Hey guys, actually i have been born and bred up in dubai. and right now i am working but looking for a good change. All i need to know is this that please go thru my cv and do let me know wat else courses i need to do to get a job in IT feild as where i am working is killing my IT skills...as u all know that we need hard experience for getting into IT....please do assest my cv...if to change something in it or do something extra cisco courses...juss need begining
My mobile number is 0506752150, from pakistan, living in dubai, working in government company on their visa..
Career Objectives
A IT professional with a high end certifications (MCSE, CEH) and hands on experience in providing excellent computer harware and software solutions, Security solutions in the IT and service sector, seeking a challenging key position in a dynamic organisation to contibute accrued skills in augmenting profit margins.
Personal Details
Date of Birth: 13 October 1982
Nationality: Pakistan
Marital Status: Single
Languages Known: English, Hindi, Urdu
Visa Status: Government Employee
License: Light Vehicle
Professional Experience
DEWA -Dubai June ‘05 - Present
Designation: Supervisor–Computer Operations
Responsibilities:
Ø Prepares combined billing program schedule. This schedule is the key to the entire billing process of DEWA.
Ø Performs validation, bill processing, disconnection process & posting etc.
Ø Executes, prints and dispatches reports.
Ø Generates & prints bills and send those to CBD.
Ø Ensures bills, payments and adjustments are processed correctly. Escalates persisting problems to the concerned System Administrator/s.
Ø Downloads data files from 23 banks. Handles any discrepancy related to data file/s in time to avoid disconnection of the customers who paid through banks.
Ø Performs data transfer between Billing System and CRM System.
Ø Generates data files and uploads the same in SMS System.
Ø Generates billing, payment, and adjustment data files and parsing the same to EBPP System. This enables DEWA customers to view their bills through Internet prior to receipt of hardcopy of their bills.
Bayt.com-Dubai Internet city Jan ‘05 - April ‘05
Designation: Marketing Executive
Responsibilities:
• Liaised extensively with prospects and potentials, informing them about the company's services, packages, schemes and offers and scheduled qualified meetings for the Relationship Manager
• Prepared sales, marketing, target achievement, and progress reports, including activity, closings, follow-up to ensure adherence to goals and the sales activity plan to show pipelined business
• Ensured clear communication pertaining to service terms and conditions, assured confidentiality, and followed up on any complaints to prevent escalations and legal implications. Short listed candidates and send the cvs' to the clients.
• Customized recruitment packages in view of client requirements, associated business, and long term prospects. Catered to customer queries and resolved complaints regarding service.
Mega Hertz (IT Consultant) –Dubai June2002-January 2003
Designation: Network/ Help desk Support Specialist.
Responsibilities:
• Evaluated and identified organizational requirements to spearhead the implementation of standard operating procedures, best practice tools, and key performance indicators.
• Used the potentials of new technologies to respond to the distinctive and special needs of the organization.
• Maintained hardware cabling and network devices connectivity (routers, switches, hubs, LAN, Pcs) as well as troubleshot TCP / IP connectivity.
• Worked extensively on various types of routers and switches. Established systems continuity and disaster recovery management protocols and procedures.
• Computed man-hour estimates and modifying technical methodology to suit costing and budgets, periodically analyzed prospective business scenarios and effected course corrections and reengineered processes.
• Kept abreast of latest technological advancements. Computed departmental costing, monitored of software use licenses and provided secure access to remote system users. Followed the protective maintenance procedures of computers and LAN.
• Monitored day-end system performance reports for anomalies, and implemented immediate remedial measures.
Academic Credentials
Bachelor of Science in Information Technology,
SZABIST University (On going) – Dubai
CCNA (cisco certified network Associate)
Sanisoft Dubai
C-E-H (Security Consultant)
Certified Ethical Hacker-Sites Power -Dubai
MCSE 2000
Microsoft Certified System Engineer 2000 Executorial- Dubai
> Installing, Configuring, and Administering Microsoft Windows 2000/2003 Server
> Implementing and Administering a Microsoft Windows 2000 Network
infrastructure
> Implementing and Administering a Microsoft Windows 2000 Directory Services
infrastructure.
> Installing, Configuring, and Administering Microsoft Exchange 2003 Server
Key Skills
Security auditing and Knowledge of many security scanners such as (Nessus,Nmap, GFI languard, Solar winds)
penetration testing skills Knowledge of SQL injection, XSS, CSRF, and other
vulnerabilities
Network/ local auditing of all operation systems knowledge of various techniques of social
Engineering (simulating of phishing attacks)
Leadership Ability to develop and influence individuals and build an effective team with a proactive and enthusiastic approach.
Adaptability & Time Commitment to work on one initiative and as a part
Management of a team, adapting quickly and efficiently to different tasks.
Sales Techniques Proven sales achievement of intangible/ tangible environment.
Interpersonal Skills Hard working, efficient, proficient. Deals effectively with conflicts, reliable and responsible work ethics.
Communication Effective presentation and interaction skills to educate and captivate the listeners.
Reference