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Don't get me wrong, I do have issues with Etisucksalot, but you have to agree that 99.9% of the time, when you pick up a phone here...it generally works! Can't be all bad until the bill arrives!



Knight

I agree to a point DK. But providing a good service is something that should be taken for granted.

Ripping consumers off because of a monopoly sucks.

Take one example of Wesel. 160 dhs to provide the Sim Card, then 12 months later give us another 100 dhs to reactivate it.

So if we applied that crappy principle to DEWA DIC etc we would all be cut off after 12 months, then pay again to get reconnected.

They do that every month don't they?



Knight

I Agree to these terms wrote:Trouble with the incumbent is that it's an old work horse and it's upper layers cascading to the roots are stale and I'd hedge a bet that their ineptitute leads to their inability to manage in a changing market.

"Ineptitute"? Is that a kind of musical instrument?

I wouldn't have thought there was a significant level of ineptitude prevalent in the upper layers. Of course, it makes sense that they try to protect their monopoly as long as they can. What particular aspects of their changing market management policies would you have specific issues with?

I've been impressed how quickly they've come to connect phones, internet, and even more impressed that when I forget to pay my bill and the line gets disconnected, by the time I get home from making the payment, it's working again. And for no penalty fee.

arniegang wrote:"the regulator"

Yes, well...