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What is it with Dubai attracting stupid people?


Ruggedblond I return my faulty sunglasses and am told the warranty doesn't cover the hinge. Ok, please show me the warranty. We don't have one. What do you mean? The warranty only covers the lens. Show me where it says that. We don't have it. Confers with colleague. It'll take 3 months. 3 months? So now it has a warranty but it will take 3 months? It is sent back to Italy sir. Ok so a week back to Italy, 10 days ample time to repair and a week back to Dubai. How does that take 3 months? Your manager please, I'm done with this nonsense. I go to Carrefour and am looking at a mobile phone for my mother. They're all open on display and I ask them to turn it on. We don't have the batteries. So you don't have it to turn it on or you're selling the phone without a battery. Yes sir we don't have the batteries (without looking embarassed at all). So where have all the batteries gone? I'd bet Nokia provided them when they arrived here. Looks at me looking numb. Ok ...Bye. I pass by one of those small booth stalls selling fragrances in the malls. I ask for Armani Mania and the guy places Ferrari on the counter. I look at him as if to say 'errr and what is this? He looks at me like I don't get it. I asked for Armani Mania and that is Ferrari. Yes sir we don't have that one. AAAAAAAAARRRRRRRRGGGGGGGGGHHHHHHHH I go to Papa John's to get Pizza. A past experience taught me to request the that the pizza be as advertised (with lots of topping) as last time it had very little. The lovely lady at the counter spoke with the chef who nodded. Some time later I collect my pizza only to return it as it had one piece of topping on each slice where I have to show them the pizza compared to the one on the poster making me look like an asshole infront of other customers. I could go on, this sadly was all in one day!
Misery Called Life Dude Relax, It's Life. None of the afore mentioned mishaps are really unusual. Deal with it, lest this place drives you crazy first. Eventually you'll learn where to shop and where not to. Guardasil Man what a bad day!! I am surprised that you did not go ballistic or postal and kill those idiots. I find this type of pathetic service happens here the most. Anosh Increase your patience level.... You will have to meet more XPClone I am surprised at many of your comments here? I think the point is here is why should we just expect and accept bad customer service here! I have found that Dubai takes bad customer service to whole new level. macjul I don t know how long who live in Dubai, but what do you expect from low paid staff, untrained, unmotivated. Shopping you should do in your own country what most people do. a) for lower price b) latest models c) better service d) better warranty of course it depends what is your home country. XPClone
I have been in Dubai for many years - and you miss the point.
Whilst I sympathise with low pay and agree this is a major contributor to the problem it still does not mean that it should be tolerated and accepted.
Its not that easy to avoid - as per your recommendation: shall I go back to my home country to do my weekly food shopping??? Misery Called Life What's wrong with your weekly food shopping? Did you get stale food somewhere? As far as Rugged Blond is concerned why fight with the Carrefour salesman? The decision not to have batteries in testers, was made by the higher ups , you have a problem take it up with them. Or go elsewhere for ur mobile shopping. If a shop does not have Armani try elsewhere. Would you rather the salesman be curt and say he doesn't have it? Salespersons too have to do their jobs you know, i.e market what they have. The sunglasses incident was ridiculous. Rugged Blond do us a favor and name the shop, none of us ever going there. Granted certain services leave a lot to be desired, but that's what you get for building a city overnight. It's easier and faster to build malls then it is to create efficient service professionals(like taxi drivers). So relax, give it time, figure out which places are best suited for ur needs and stick to it. Bora Bora Ordered to glasses of lemonade today at a resort. Was given two bottles of 7 UP. Asked again for lemonade and was told that what he was serving me was lemonade. I pointed out that it said "7 UP" and was told that when customers asked for lemonade they really meant 7 UP. Ordered 2 glasses of iced tea. I know I have been here too long when things like that no longer bother me! jhbsnoopy what a day dude!!!!

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Ruggedblond
Forgive me ignorance but isn't '7 UP' lemonade? Not sure what you encountered is quite the same thing but I no doubt will be corrected in time! Ruggedblond [quote="
As far as Rugged Blond is concerned why fight with the Carrefour salesman? The decision not to have batteries in testers, was made by the higher ups , you have a problem take it up with them. Or go elsewhere for ur mobile shopping.
If a shop does not have Armani try elsewhere. Would you rather the salesman be curt and say he doesn't have it? Salespersons too have to do their jobs you know, i.e market what they have.
The sunglasses incident was ridiculous. Rugged Blond do us a favor and name the shop, none of us ever going there.
Granted certain services leave a lot to be desired, but that's what you get for building a city overnight.
With respect you're putting words in my mouth like 'why fight the salesman'. I understand they are only messengers but they are poor ones at that which is a major part of the problem as I couldn't get a coherant answer to the question about the battery which is why I queried further. I further asked if the phone came with batteries if I bought it and they said no the phones don't have batteries. This simple question was either lost in translation or they remove the batteries ...both are frustrating to accept.
Regarding the cologne: Yes I'd rather the salesman was not curt as you put it but was honest to say 'I'm sorry we do not have' rather than hand me a random cologne which smells nothing like the one I requested and Further more it wasn't the tester for me to at least smell if it was?!
If dedicated service professionals in Dubai comes in the form of taxi drivers then 'Houston, we have a problem'!
Gr*nd *ptics Sahara Centre for wriggling out of warranty. RobbyG
7-UP is NOT lemonade in western society ;)
7-UP is a refreshing drink at max (with bubbles :lol:)
This is LEMONade: Fresh water with a very low amount of heavy syrup (concentrated)

But, we have other flavours too for LEMONADE: like strawberry or orange
Bora Bora
You need to get out more. Big difference between the two. RobbyG
Even better: put them waiters and waitresses on a course "How to identify and fulfill Western tourist demands"....all in the name of consumer confidence and more revenue.
;) BlackburnRovers I am not Western. but I know very well that 7 UP and Lemonade are 2 different drinks, the only similarity being that they both have sugar.... So its not a matter of Western preferences, its about basic common sense which some of the service staff here don't have.... Misery Called Life A common blunder most eateries make is when they display lemonade on the menu, but are actually serving limade or lime water! You summon the waiter only to find he's not aware of the difference between lime and lemon. A friend of mine once had this issue, and the waiter actually tells her that lemon is plural of lime! Guardasil What a retard!!!!!!!!!!! Lime and lemon...! Someone has to teach these people the difference. silent I would go like surrendering in this day,, But u know wat wen i read them i thought that its wat u experienced in couple of weeks but not in ONE DAY!! However,, think as the following that u have learned about 3 thngs in one day that ppl may not learn them n months.
silent [quote="Ruggedblond"]I return my faulty sunglasses and am told the warranty doesn't cover the hinge. Ok, please show me the warranty. We don't have one. What do you mean? The warranty only covers the lens. Show me where it says that. We don't have it. Confers with colleague. It'll take 3 months. 3 months? So now it has a warranty but it will take 3 months? It is sent back to Italy sir. Ok so a week back to Italy, 10 days ample time to repair and a week back to Dubai. How does that take 3 months? Your manager please, I'm done with this nonsense.
I go to Carrefour and am looking at a mobile phone for my mother. They're all open on display and I ask them to turn it on. We don't have the batteries. So you don't have it to turn it on or you're selling the phone without a battery. Yes sir we don't have the batteries (without looking embarassed at all). So where have all the batteries gone? I'd bet Nokia provided them when they arrived here. Looks at me looking numb. Ok ...Bye.
I pass by one of those small booth stalls selling fragrances in the malls. I ask for Armani Mania and the guy places Ferrari on the counter. I look at him as if to say 'errr and what is this? He looks at me like I don't get it. I asked for Armani Mania and that is Ferrari. Yes sir we don't have that one.
AAAAAAAAARRRRRRRRGGGGGGGGGHHHHHHHH
I replied u but coz im new here so the msg went on the wall
U got it? silent
Thats funny english lesson:) FTD Customer service is generally appauling here. My theory is there is general high turnover of staff meaning a lack of experience and product knowledge. Add in the fact that most employees are scared of their manager/boss they would rather just loose the sale or annoy the customer rather than risk being shouted at for not knowing something and ask their manager about it. silent
true in some cases but stil if a compnay really focus on customer complains and suggestions so then he/she will b trapped Speedhump
I wouldn't usually expect staff in Carrefour to be able to point out their own rear end even if it was on sale (err...that came out wrong).
I shop a lot in Jackys, Sharaf DG, etc for electronics and generally find if I get two or three staff involved, between them they can answer all the questions I fire at them about cameras, phones, pc's, etc.
Also the high end hifi stores on SZR usually know all about the products they carry. Same with the high end electronic store beside Sharaf DG on the upper level of Times Square mall on SZR. Bora Bora There are two thoughts to the customer service here. One is that the training they receive is inadequate. The responses they give are probably the ones that they learned during the training sessions. You have to keep in mind who was training them! Example: driving instructor telling the student to go ahead of the cue and just cut in. Second is that most sales people really don't want to do the work. Looking like a deer caught in the headlights is common. The "duh" look. The response of the customer would more than likely be to walk away and find someone else. What I like is when there are five or six persons standing around, you approach them, wait for someone to react and ask if you need help, but in most cases you realize that you have become "invisible". You're not really there!!! Given enough time you may walk away. On the other hand, you may do what I do as ask: "Excuse me, am I invisible?" or "Are you all on a break? or are you working?" Once you have their attention you ask a question and they all have to confer for an answer, which is usually wrong!! Ask three sales people where a product is and generally you will be pointed in three different directions. But I must say, I have encountered some really, really helpful sales people who will actually walk you to the section you need and stay to assist. And if they don't have an answer, they will try to get one. It is those sales people that make my day when shopping. FTD
My Sharaf DG (and Carre Four too but I've given up in there) experience goes like this - walk round 4 or 5 aisles looking for something. Ask a worker and after 30 seconds, "No, we don't have them sir" Decide to keep looking and eventually find what I was after.
Granted they may be able to tell me about some huge TV but useless if you are after a laptop power supply or something. Speedhump
:D
Fair enough! I admit I do my research before I go looking for spare parts, etc, go in armed with part number, etc etc. and try to go straight to the assistant manager's office if I get a blank look on the shop floor. The managers are usually so happy to help.
And Bora, I don't get ignored, maybe my passive aggressive thing (with a smile) gets them jumping :D...as I said, get three of them together and then you get a whole brain working on the solution. :D :D Bora Bora
Maybe you don't get ignored because of that damn hump of yours!! RobbyG
Whammy, right in the smacker luv. Good hit and worth a Grammy :lol: RobbyG
I really like the passive aggressive thing... works marvellous every time :D Speedhump Yep get in their face and speak quietly but firmly, and with a nice smile at the end. Always be polite (that's a life lesson ;)).
If I only had Ray Liotta's eyes, I'd be awesome :D
RobbyG
You sure its the eyes? Bçause I have the same ones but can look sweet too :lol:
I think its the small mouth. firm lips that do the job in harmony with the eyes.
You concur?
Speedhump I'm sure the mouth helps but the eyes are the real deal. When he makes them big they shine scarily, either with ladykilling charm or insanity, often both at the same time! :D RobbyG
Yep, thats me :lol: Speedhump LOL. As the saying goes: 'I love me, who do you love?' :P RobbyG
me, myself and Irene raidah pizza hut: - "I'd like some chicken caesar please" - "we don't have chicken caesar today mam" -" you mean you have no chicken pieces to put on the salad?" -"yes mam" -"ok, no problem, I see you have some shrimps, put some of that instead" -"nono, thats not possible" -"why not?" -"we dont have shrimp salad mam" -"if your worried about the price, don't. just tell me how much extra should I pay and I will" -"no mam, I can't give you with shrimps, it's not good for you" :shock: :shock: :shock: -"are you going to decide what's good for me???" -"yes mam, i mean no mam, sory mam, cant give you shrimps salad" office in media city: conversation summary I had today with my colleagues: during ramadan, not only we don't get (most probably, based on previous years experience) ramadan working hours, but are expected to either don't eat during the whole day and leave as usual or if we want to eat, we have to do over time. and this is by far not the type of company you'd expect this kind of attitude from. getting back your deposit: was talking with a couple just the other day, they were asked to wait 10 days to get back the deposit they paid upon moving in to a place. now they moved out after the contract expired, but getting the money in a cheque, they'll have it in hand only in about 2 weeks. very smart if you think, lots of people can't wait that long before they need to leave the country. my point is, this place is filled with 3 type of people 1. the total retards, like the ones in shops, banks most of the times, etc 2. the shameless crooks, whom you either join or they cripple you for life 3. the locally manufactured stupids like myself, for taking this s.h.it Speedhump Raidah testifying! :D Honey, I think you've lived here too long, time to emigrate ;) But I hear you..... Guardasil @Raidah: If I knew you better, I'd marry! You read my mind and your experience and feelings describe mine, and that of many others. I just can't believe the craziness that is experienced on a daily basis. From my work the other night: The setting: City Hospital, packed emergency room, back in the corner of the ER inside a trauma bay, I pull the curtain and face the patient and his family. This is a segment of my conversation. Keep in mind, I am half asleep and on the other side of the curtain in the next trauma bay there is a puddle of vomit that stinks like crazy. And to make matters worse, its really hot outside, 40 celsius and a full moon. All the signs that its going to be a crazy night. Me: Sir you have a fracture of the radius, in your arm, we need to fix it with surgery using screws. Patient: Ok Son of patient: We want a second opinion. Me: There is no one else on call for trauma tonight and the fracture is open (open wound), it needs to go to the operating room asap. (Preferably before you lean into that pile of vomit). Patient: Ok. Son of Patient: No, you look too young. We want more experience. Me:Ok bye. (good luck finding an ER (emergency room) with certified ortho on call tonight, maybe if you find one, they will amputate). Wife, daughter, patient all shouting amongst themselves. Son: ok, ok. Me: Ok, excellent. What is he (patient) allergic to? Family: no one knows. Me: What medications does he take? No answer from family or patient. Me: Ok, lets try this, what other medical problems does he have? Son: maybe he has the sugar. Me:What does that mean? Diabetes? Son:maybe. Me: Does he take insulin? Again, nobody knows. Me: Does he stick a needle in himself everyday? Son: Well, he's supposed to. I check the labs, blood glucose is off the chart (very high). Me: Sir, do you know what insulin is? Patient: No. Speedhump LMAO. Nice story...and too funny. I hope you have good insurance cover, being in your line of work here ;) Gardasil is the Papilloma treatment yes? Is there some personal story there we might like to hear from you, or did you just decide your forum nick while sitting in the hospital pharmacy staring at the boxes? :D p.s. - props to you for your job, you people do real, valuable work, not like most of us. A friend's wife in the UK just got her nursing degree quite late in life and is changing vocation. She and her husband are proud as can be. :) Guardasil @Speedhump: TY. Wow you can't believe how much I pay for insurance, you could get a small car with that amount!! My spelling, Guardasil, was a small change in the true name of a new vaccine for women called Gardasil. This is the correct treatment for HPV, Human Papilloma Virus. HPV comes in many flavours. The main 4 are HPV 6, 11, 16 and 18. HPV 6, 11 cause cervical cancer and 16 and 18 cause genital warts, I think. I cant remember for sure. Everyone female on this forum should learn about Gardasil. And this is why I chose the name. So that I can spread the message, that Gardasil which is relatively unknown, may just save your life if you are a female. Sorry for the preaching, but I just had to get the message across. What do you for work if u dont mind me asking? We all do valuable work. If you have time one night and feel like seeing some crazy stuff, come down to the hospital, I'll get you a visitor pass and walk you behind the closed doors. Sorry no cameras allowed. Maybe you can write a novel about ur experience. I prefer not to think about my experiences, too sad. Misery Called Life
Hey SH is there something on this planet you don't know about? Seriously what are you a living, walking encyclopedia?
So this friend of urs who became a nurse? How old is she? I mean I would love a career shift sometime later in life, the planning has already begun. Although I'm keen on physiotherapy. Speedhump
Mate I just have a thirst for knowledge of all kinds. Also I'm old enough to have seen and heard a whole lot of shizz. :D
Example, when I was 7 or 8 years old I used to sit on the floor and read my mothers nursing text books; lots and lots of long words and diagrams of the body, bandages, etc etc. I loved it. Call me weird...
My daughter took the Gardasil prevention treatment last year so that's just personal knowledge to me. ;)
My friend is in her late thirties. She had no medical background, didn't study nursing in her younger years or anything, just decided to up and do it. Great eh?
Another friend of mine in the UK was a sport physio. She always told me it's a lot more technical and intelligent than most people would believe. Go for it if you like it, but she found she could make more money as a PA to London based investment bankers, and mo' money was her need at that time. Speedhump
I work in the marine/shipping field, trading. pays the bills. Not sure if I'll take you up on your offer of an ER tour, I'm not put off by blood and tissue, I loved exploring inside my thumb when I ripped the top of it open last year, but as you say, the human side of an ER is a bit raw. Sad stories.
You said it: Gardasil, spread the word, not the disease. DON'T BE A CHEAPSKATE, PAY UP AND PROTECT YOUR DAUGHTER'S FUTURE HAPPINESS. RobbyG
Yep, you thought right:
Speedhump, this is your issue also :lol: Speedhump Oi Dutchie, I'm careful where I put mine; judging by your horny beating on all the females here I would say you are more on the risk list :D :D RobbyG
I know you suffer from bad readings and information gathering, but this time you really should read better.
Its no disease. Its a 'normal' happening. Glad I don't have it.
You on the other hand must have issues with the ladies. 10 inches of liability and a huge rash on your crown. :lol:
O wait, thats why you are married long time ago ;)
Oversensitive also right? :lol: Speedhump Ok Doctor Rob, you win this one, for once. :joker: But I still think you have some issues 'down there' or why so much to prove with the laydeez ? We just have to uncover them, maybe get one of your potential harem to bed you and get to work with a pen camera and post the results here....I'll work on it, take care out there....:D ;) Oversensitive, me? No friend, I can keep it going for as long as required. None of your Robby trademarked desensitising rubbers required here :rr: Misery Called Life Was at Coop today. A smaller store not the huge hypermarts. As usual people think it's consumer rights to load stuff on the trolley and then dump the trolley off at their doorsteps. Today an incident took the cake. There's this German lady. She loads her juice and bread onto her trolley and walks off with it. The guy employed to round up the trolleys tails her. So she turns around on the road and yells at him, " Why Following Meh' So the guy states it's just the trolley he wants. She replies " You Cheat, you want money? Just do your work and don't follow me!" Freakin ridicolous I say! Speedhump Those women do get a hyper inflated sense of importance when their husband is on a good salary here. The 'do you know who I am' syndrome. She was German for sure? Was it the paintbrush moustache that gave her away or the fact that she didn't laugh at your jokes :D :D raidah :lol: good reply Speedhump afwan! :geek: Bora Bora
Oh hon, I believe we had a discussion on this. So you do admit it exists! Speedhump Yep of course it exists, I certainly didn't deny it. I rarely see it though, certainly not to the extent that some letter writers to free newspapers here claim to. RobbyG
Sure SH, sure.
Now listen up. Have this tool for you to prep the lady a bit.
I picked it specially for the rash below the crown, so she won't notice the change when your liability fails... :D

I'm always with a core of truth. You know that 8) Bora Bora
Sharing toys??? Geesh.



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