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Raddison Hotel Valet Service


XRW-147 My car's repair bill is at present estimated at around the 13k (best case) region. Must say, thats a mighty fine effort in 400meters of driving. These boys should consider a new career in demo derby.
^ian^ Did this happen at the meet? XRW-147
The night before when we met up to finalise the arrangements for the meet. Nick81 I stopped giving my car to valet parkings when I saw one drifting with a porsche near a popular club in Beirut. Lebanese valets are prolly more "special" than in any other countries but still, I've developed an allergy to these guys. I'd rather take 1/2h to park my car rather than give it to one of these brain-dead fools. :P XRW-147
Wow, that sounds just like what we suspected happened in my case. the_zooter 13k dhs - wow!! I know you said that the ticket they gave you expressly said that they accept no responsibility, but still I think you should maybe look down the legal avenue?? Certainly here in the UK, despite having a disclaimer like that, they would still have some sort of duty of care to your property, if only an implied duty. There has to be some legal experts on here that may wish to comment further?? PrettyPenny
Damn! I will NEVER valet again. Maybe I should hire a driver.... hmmm. MaaaD coz a driver would be more careful with your car ? Intimacy XRW, mate.. go screw their a$$ so badly.. damn.. 13k thats crazy!! send an offical complain to the main offices and SCREW THEM BAD XRW-147
Dunno whether "wow" is quite the right word to describe it all matey.
I haven't pursued or even looked at pursuing the legal avenues. Main priority is to get my doggy healthy again.

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XRW-147
I will leave the a$s screwing to our resident expert - Spanky.
But see how things go mate, as to how far I take this matter. the_zooter
Yeah sorry - its just I was really really gobsmacked. That's a lot of money and damage to do in such a short time.
I'm only playing devils advocate here, but surely they could argue that at worst, all they have done is made an existing problem with your car worse??
I'm not saying that its the reason - just saying what they would say.
Probably worth a letter to Radisson head office or something. I noted on the night, that they've only just re-emerged in Dubai - so the last thing they need is some bad publicity - could work in your favour?? XRW-147 Nah, no probs Z. Was not offended or anything. My jaw did somewhat drop. I was thinking exactly the same thing Z. Only thing in my favour is that the car recently had a major service performed and everything was a.o.k Just seems odd that things would go completely south within the space of half an hour. Cheers for the other advice matey. easternjewel sorry to read this X. I think a bunch before I hand my car to anybody, but I was always under the impression that valet parking is harmless..! urgh not anymore! I love your doggie :) shit happens, wish him health again the_zooter
Well as long as you've got all the service docs and stamps for the major service, then its all evidence. So either they did something serious with the car at the valet parking, or the dealer who serviced it did a real half-a$$ed job of it - so someone is to blame - its finding out who, then proving it!! Simple!!
Sorry can't be more help! XRW-147
Hey EJ! Wb!
Thanks and yeah, won't be doing the valet service no more - even if it means aimlessly circling the block.
Awww... my doggie will be glad to hear that :D I will send him your well wishes! XRW-147
Yeah, I have an arch lever file dedicated to the work done on the car so its history is well documented.
Been using only the same shop and no complaints regarding their workmanship, plus I practically live there! Saw the parts that were damaged and its not something that's been there for awhile so put 2 + 2... the_zooter
You should definately take this further. I mean, I was thinking about it on the way home from work (as you do!). Regardless of their disclaimers, you have effectively entered into a contract with them to park your car and return it to you, in exchange for a small fee - offer/acceptance/consideration. Its reasonable to expect the car to come back in exactly the same condition as you left it them, regardless of them disclaiming any liability.
I know thats taking a simplistic view, but sometimes the law is surprisingly simple and straightforward (but often not!!). Dubai Knight Tricky one this... Sometimes the hotels sub contract the valet parking service to a company such as Valtrans. Even though they have the disclaimer that states they absolve themselves of any responsibility, they still have a contractural duty to provide a minimum level of service. The damage done to your baby is definitely above and beyond what would be expected and also the personnel they use should be suitably qualified to undertake the duty they are being paid to do...ie drive carefully and safely and park your car without breaking it. The fact that they took the car for a 'spin' breaks that contract of duty as it is outside the requirement of 'parking' and I think you should be in touch initially with the hotel and then the valet parking company if there is one. If the hotel does it in-house, then they are responsible. I have the name and contact details of the General Manager if you would like them. It is an unacceptable situation and you should pursue it to the maximum. :( :( :( Knight
Liban IF you want also, we can resort to the old method of beating the piss out of the fcuker... :) I'm in for that :) XRW-147
Cheers DK, we'll take this offline. XRW-147
:lol:
Cheers mate. Baseball bats a balaclavas! XRW-147 In any case, just an update that my workshop have bent over backwards to help me get my doggy back to good health. Free plug for House of Cars Service center. From taking 2 days to do a potential one week job to organizing another car for me to keep me on the road and the biggest gesture was to charge for parts only, so with no labour charges the bill shrunk to a more respectable sum. Will be following this up with the management of Radisson for sure. the_zooter
Have you still got that cricket bat Spanky??
This may require the full intervention of the DFM. Myself and Arnie may have to fly back in to "oversee"!! Liban I was never given the bat :cry: arniegang X if you need an affidavit confirming we saw the car coming from the roundabout up the road just ask bud. Feking utterly disgraceful situation. the_zooter
What?? Thats disgraceful!! I thought it was the least you deserved Spanky! MaaaD I am not exactly sure what happened, but X why didnt you report this to the hotel's management right away ? constantine
X
same here mate...if you need any help with talking to the guys at the RAD, do let me know, will be glad to help out...and real sorry to hear about this!!... XRW-147
Ok, this happened Wednesday night and by the time I noticed the first signs was when I had reached home - like 5 mins away. Immediately went to the petrol station to try to rectify and then the other problems stemmed from there.
My concern that night was to make sure everything was ok. Thursday I went to sort everything out to ensure the vehicle was road worthy and as Arnie, Mrs Arnie, Z, Shiny, and anyone else who was there at the time can attest to we did kick up a fuss to the valet service - in particular the grand pitbull himself, Mr Arnie. XRW-147
Conno, I very much appreciate that mate. Will be in touch! constantine no problemo...lemme know...its a 2 min walk for me... XRW-147
Likewise matey! I don't mind the 'fresh' air :D PrettyPenny Please keep us updated on what happens when you do complain to the Radisson. I live across the street so if there is going to be a scene please invite me, I'd love to see!! and contribute!! gtmash
Do you actually believe the garage did all the work for you free, even if you are their top customer? XRW-147
Of course not matey, there was this wee little fellow smoking a pipe who left a pot of gold behind to cover my bill.



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