Ranita
Demitry Aramouni
P.O. Box 73462
Dubai, UAE
Mobile (050) 21 12 373
QUALIFICATIONS:
• Over five years experience in trade & service business
• Eleven years of management experience
• Creative and sharp problem solving skills
• Hard worker, able to work well under pressure
• Great listening and communication skills
• Ability to work well in a team environment as well as individually
• Excellent leadership skills
PROFESSIONAL WORK HISTORY
Smarte Carte: Terminal Manager / January 2005 – Present
• Responsible for all staff including Assistant Managers
• Responsible for labor budget forecasting
• Manage all operations within the terminal and parking structure
• Scheduling of all staff
• Coordinate management and Union negotiations
Smarte Carte: Assistant Manager / September 2003 - January 2005
• Responsible for staff, ensuring that the work is done properly according to the company guidelines and standards.
• Ensuring that there is enough staff per shift on hand to maintain the carts where the customer needs them.
• Resolve conflicts and issues between staff and management.
• Dealing with the Terminal Managers to maintain efficient customer service.
Self-Employed / April 2002 - 2003
• A business selling Cell Phones, and accessories
Emerald Hills Golf Club / Chef de Parti / Summer Season of 2001
• Directed and coordinated food preparation and catering for weddings, business meetings, private parties, fund-raisers and promotional catered events.
• Analyzed quality control by monitoring inventory systems in all food, beverage areas, and enforced safety and sanitation protocols throughout the facility by implementing WHMIS.
Max’s Bayview Village / 1992 – 2001
• Kitchen Manager: Acted as a lead chef for the restaurant and directed hiring, motivating, recruiting, termination and training kitchen staff on opening and closing kitchen policies and procedures in order to improve the service.
• Expedited and ran the kitchen line ensuring timely and proper food delivery and presentation.
• Bar Manager: Eliminated staff turnover for two years by applying a progressive screening process and taking control of staff training and motivation.
• Assisted in perfecting budget forecasts through check average and labor cost by implementing strategic cost control systems.
Park Avenue 2000 / Floor Manager / 1995-1996
• Inspected all floor service procedures and enforced corrective methods as required in order to ensure the safety and security of internal and external customers.
• Solved issues for the guests and the employees and acted as a public relations representative.
EDUCATION & TRAINING:
Toronto Emergency Medical Services: Standard First Aid
Toronto Emergency Medical Services: Basic Rescuer (C) CPR
Greater Toronto Airports Authority: Sensitivity Training
Greater Toronto Airports Authority: K-9 Bomb Awareness Training
Centennial College: Attended courses in Microsoft Office, Word and PowerPoint. Knowledge of Excel.
Humber College: 1999 – 2001 / Culinary Management Degree
George Brown College: 1997 – 1999 / Hospitality Management Degree
Enrolled in French Course
Reference Available Upon Request
MaaaD
I know of around 30 opennings for call center agents who speak arabic and english.
Please PM Me your CV along with contact information .. the pay will be around 5-6K per month.
Aeliya
We have sent your our CVs. Please respond.
Toseef Mirza
I want to have an e mail address where i can send my CV for call centre job
I want to avail this opportunity
t
rundezvous
do you have to know both arabic and english or just either/or
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Goodluck in your Job Hunting.. :wink: