29 days ago
JoeTGF ,I bought voucher from Cabone.com, I gave zain car care my Mazda3 on Monday 16/11/14 I receive the car on 20/11/14, that is not the point. The point is that I bought AC filter from Mazda and I gave it to one of the staff in Zain in order to fix it for me, after one hr, he told me that the job is done and the AC has been replaced correctly, I asked him to give me the old one, he got confused and he gave me AC filter but totally looking different then the new one, It was un-logic.
that's why I went directly to my Fast track to check the AC filter, unfortunately when the guy checked the filter it was old filter extremely old. I took a video while the guy from Fast Track checking the filter, he also notice that the AC fan is broken I sent the video to Zain Car same time to show them what is the status of my new filter witch I gave it to them.. I was expecting that I will receive a feedback from them but unfortunately I didn't receive any answer. Other than that when I sent the car the wiper water tank is in perfect condition. when I recieve the car I just notice that it is leaking. Furthermore even the driver's window is not working properly. When I asked them about the reason they told me that they applied chemicals and will be dry after 4 days and will start working fine.. I'm willing to file a case in police station regarding the stollen AC filter.. The only way for me to stop doing any legal action is to talk directly with the owner so he will be aware how his staffs working and to avoid doing the same in the future.. My advice to everyone is not to leave their car thier, maybe the parts of the car will be change..
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