dbxsoul wrote:Hi there,
Just a quick reply, but something to consider. Call centres are not really a big item in the UAE, there are a few reasons. Fairly small local and expat. population, in the "big picture" most companies in the UAE are small when compared to multi-national and even national companies, high labour costs - it is cheaper to employ and run a call centre from India or the Phillipines than it is in Dubai/ UAE (no accomodation, visa, medical costs, leave tickets etc.).
In my experience sucessful call centres are placed in areas where the labour is (relativley) inexpensive, has a local population that is highly skilled, high literacy rate and high levels of unemployement. India for example has many highly qualified, unemployed IT workers, Hong Kong for finance, Philippines for finance, IT and remote CAD offices.
I would say that you would have a far better chance finding employment in your original vocation rather than in call centre managment (in the UAE)! In actual fact I would even go as far as to say that your skills in this area may even be in demand!
UAE Labour law is prohibitive when it comes to job-hopping, refer to the posts on Labour Bans.
Thank you dbxsoul for the quick response.
Keeping that in mind now gives me a better picture of the industry (call centre) there in dubai / UAE. What came accross my mind now is the skill. since working in a call centre deals more with selling. I think sales is another one to consider at my end when looking for a work in dubai. I know that there are many stores ( retail ) in dubai that might be looking for sales rep's or marketing ( not too sure ). Will having an experience in a call centre industry give me a shot in having a marketing / sales rep postion in dubai?
Also, considering my lack of experience in my field ( engineering ). What would be the chances to practice it in dubai?
Thanks in advance!